Privacy policy
Privacy Policy
Last Updated: September 2026
At SOMAH, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how SOMAH collects, uses and protects your information when you visit or make a purchase through our website.
1. Information We Collect
When you browse our website, create an account, place an order or contact us, we may collect information such as:
* Name
* Mobile number
* Email address
* Billing and shipping address
* Order and purchase details
* Payment-related information required to process your transaction
* Information you provide when contacting our customer support team
* Any other information you voluntarily provide to us
Payment information is processed through our authorised payment service providers. SOMAH does not store your complete card or banking credentials.
2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Process payments and refunds, where applicable
* Provide customer support
* Process returns and size-exchange requests
* Send order confirmations, shipping updates and other transactional communications
* Improve our products, website and customer experience
* Communicate information about new collections, offers and updates, where permitted
* Prevent fraud, misuse or unauthorised activity
* Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
We may share relevant information with trusted third-party service providers where necessary to operate our business, including:
* Payment service providers
* Courier and logistics partners
* Technology and website service providers
* Customer-support or communication platforms
* Professional or legal advisers, where required
Such information is shared only to the extent reasonably necessary for the relevant purpose or as required by law.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.
Cookies may also be used by certain third-party services, including analytics or advertising providers.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Marketing Communications
If you have provided your contact details for marketing communications, we may send you information about SOMAH collections, offers and updates.
You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us directly.
6. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. SOMAH is not responsible for the privacy practices or content of such third-party websites.
We recommend reviewing their respective privacy policies before sharing personal information.
8. Your Information
You may contact us regarding the personal information we hold about you or to request appropriate access, correction, updating or other actions available to you under applicable law.
9. Changes to This Privacy Policy
SOMAH may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable laws.
Any updated version will be published on this page with the revised effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email: support@shopsomah.in
Phone: + 91 9789829244
Address: 901 Arham Vardham, 7th Cross Road, Diamond Garden, Chembur, Mumbai, Maharashtra - 400071
By using our website, you acknowledge that you have read and understood this Privacy Policy.